Michael Alexander
Strategic Technology & Operations Executive
Executive Value Architect
30+ year track record absorbing enterprise complexity and delivering stakeholder success across technology infrastructure, commerce operations, and business transformation initiatives. Unique ability to translate between business strategy and technical reality while eliminating operational friction that consumes leadership bandwidth. Transforms organizational challenges into competitive advantages through strategic thinking, predictive analysis, and reliable execution that provides management with peace of mind.
Signature Impact
Eliminated inventory chaos consuming management time by orchestrating 20,000+ SKU ecosystem, reducing carrying costs 25% while improving space utilization 20%
Transformed revenue trajectory through data-driven optimization that increased average order value 15% and improved margins 7%, establishing organization as data-driven market leader
Absorbed infrastructure complexity reducing system downtime 70% and support tickets 50%, enabling leadership to focus on growth instead of technical firefighting
Strategic Competency Pillars
Enterprise Complexity Absorption
- Technology infrastructure management from networking to cloud architecture ensuring business continuity
- Security framework implementation protecting organizational reputation and leadership credibility
- System reliability delivery maintaining 99.9% uptime while stakeholders focus on strategic priorities
Revenue & Operations Optimization
- Product portfolio orchestration managing complexity of 20,000+ SKUs with zero critical failures
- Omnichannel commerce transformation increasing cross-platform engagement 250%
- Supply chain efficiency delivering 35% faster fulfillment while reducing errors 15%
Stakeholder Success Delivery
- Business partnership translating technical complexities into strategic solutions
- Risk mitigation preventing operational failures during critical business moments
- Peace of mind through consistent execution allowing complete delegation of technical concerns
Innovation & Transformation Leadership
- Business process automation eliminating manual overhead consuming leadership time
- Emerging technology integration including AI/ML and cloud migrations without disruption
- Digital transformation initiatives executed with minimal operational impact
Professional Experience
Nella Cosa Corporation
Marlton, NJ 1998–2025Progressive technology and operations leadership through multiple strategic transformations
Strategic Technology & Operations Executive
(2015–2025)Absorbed enterprise-wide technical and operational complexity, enabling organizational leadership to focus on business growth
- Eliminated inventory management chaos by architecting comprehensive product lifecycle management for 20,000+ SKUs, reducing carrying costs 25% and improving warehouse utilization 20%, enabling leadership to focus on growth instead of operational complexity
- Transformed revenue performance by eliminating pricing uncertainty through data-driven optimization framework that increased average order value 15% while improving margins 7%, providing management with reliable strategies that strengthened market position
- De-risked omnichannel expansion by orchestrating seamless multi-platform commerce strategy across Amazon, Walmart, and direct channels, achieving 250% engagement increase that demonstrated organizational capability for digital transformation
- Absorbed cybersecurity responsibilities that typically consume leadership attention by implementing comprehensive authentication frameworks including Active Directory, SSO, and hardware keys, reducing unauthorized access 35% while achieving PCI DSS compliance
- Eliminated fulfillment bottlenecks that previously limited operational capacity by designing proprietary workflows that accelerated order processing 35% while reducing shipping errors 15%
- Recovered organizational bandwidth by automating critical business processes through PowerShell and ETL frameworks, improving data accuracy 30% while freeing leadership from operational minutiae
Technologies: Microsoft SQL Server, PowerShell, Active Directory, Cloud Platforms, EDI/ETL Systems
Infrastructure & Commerce Operations Leader
(2005–2015)Built foundation for scalable growth while shielding stakeholders from technical complexity
- Protected organizational reputation during critical growth phase by reducing system downtime 70% through proactive infrastructure management, ensuring reliable operations during important client engagements
- Enabled strategic decision-making by translating complex technical requirements into business language, facilitating informed technology investments that positioned company ahead of competitors
- Delivered consistent operational excellence managing enterprise networking, virtualization (Hyper-V, Proxmox), and security systems, providing stakeholders confidence to pursue aggressive growth strategies
- Streamlined vendor relationships absorbing complexity of carrier integrations and shipping logistics, eliminating weekly management overhead while optimizing costs across all channels
Technologies: Network Infrastructure, Virtualization Platforms, Security Systems, Database Management
Technology Implementation Specialist
(1998–2005)Established technical foundation enabling business transformation
- Built robust infrastructure foundation supporting business evolution from startup to enterprise, demonstrating reliability that earned stakeholder trust for future initiatives
- Mastered diverse technology ecosystem from hardware diagnostics to software implementation across Windows, Mac, and Linux environments, becoming go-to problem solver for critical issues
- Developed automation capabilities that would later transform operations, including early PowerShell scripts and database optimization routines
Technologies: Hardware Systems, Operating Systems, Networking, Database Development
5150 Electric Supply
Owner/Operator 1997–1999Successfully launched and managed retail business, developing deep understanding of P&L management, customer relationships, and operational challenges that inform technology decisions
Education
Rutgers University
Physics and Computer Science | 1992–1994
Foundation in analytical thinking and complex problem-solving
Technical Competency Matrix
Strategic capabilities supported by deep technical expertise
Revenue-Generating Technologies
Commerce & Analytics: Product Information Management (20,000+ SKUs) • Order Analytics • Pricing Optimization • Omnichannel Platforms (Amazon, Walmart, eBay) • EDI/ETL Frameworks • Business Intelligence
Risk-Reducing Technologies
Security & Compliance: Active Directory • LDAP • Single Sign-On (SSO) • Hardware Security Keys • VPN Technologies • PCI DSS Compliance • Multi-Factor Authentication
Infrastructure: Enterprise Networking • DNS/DHCP • Hyper-V • Proxmox • Cloud Platforms • Disaster Recovery
Efficiency-Creating Technologies
Automation & Integration: PowerShell Advanced Scripting • SQL Server • MySQL • API Integrations • Process Automation • Bulk Data Transformation
Productivity Platforms: Microsoft 365 • Google Workspace • Adobe Creative Cloud • Remote Desktop Infrastructure
Emerging Technology Exploration
Current Learning: Private LLM Implementation • RAG Models • AI Workflow Automation • Swift Programming • Edge Computing (Raspberry Pi, ESP32, Arduino) • Cloudflare Advanced Services
Leadership Philosophy
"I absorb complexity so leaders can focus on strategy. Every technical decision translates to business value. Every system implementation reduces executive worry. Every automation recovers time for what matters most – growth."
Personal Interests
Live music enthusiast, photography, gaming, gardening, hiking, and spending quality time with wife Eileen and rescue greyhound Maggie